Satisfaction Guarantee: Refunds are available exclusively for damaged or defective items.
If your item arrives damaged or defective, please contact us for a refund.

How to Start a Return:

  • Contact us at info@valkyrielb.com or WhatsApp at +961 70875432 to initiate a return.
  • If accepted, we will provide a return shipping label and instructions.
  • Items returned without prior approval will not be accepted.

Contact for Questions:
For any return-related inquiries, email us at info@valkyrielb.com or reach us on WhatsApp at +961 70875432.

Damages and Issues:
Inspect your order upon reception. If defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Sale Items:
Returns or exchanges for sale items are only accepted during the sale period. Afterward, returns or exchanges are not possible.

Exchanges:
You can exchange items within 3 days of receipt.

Exchange Requirements:

  • Items must be unused, undamaged, and in original packaging (including bags, boxes, and other materials).

Refunds:
Once we receive and inspect your return, we will notify you if the refund is approved.